Better Together: Foundations of Multi-Agency Collaboration in FDSV Practice

A 3 hour workshop for practitioners in family and domestic violence services

Developed and delivered by a cultural safety trainer

This workshop explores what genuine multi-agency collaboration looks like in family and domestic violence practice, and why no single service can meet all of a victim survivor’s safety, health and wellbeing needs alone.

Participants will examine the evidence base for coordinated, multi-agency and multi disciplinary responses, and map the wide range of partner services victim survivors may need to be connected with, including police, legal and court support, child protection, health, mental health and alcohol and other drug services, housing and homelessness services, disability support, sexual assault support services and youth services. The workshop covers the practical mechanics of collaboration, including referral pathways, shared case management, co-location responses, secondary consultations, information sharing and participation in interagency and Multi Agency Case Management (MACM) meetings.

A central focus is what effective collaboration actually requires in practice: building trust, respecting the roles and expertise of other professionals, drawing on specialist knowledge for diverse communities including Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTIQA+ communities, and recognising that supporting one another’s work is part of the job, not separate from it. Participants will also look at the specialist family and domestic violence service’s distinct role within a MACM response under the CRARMF, including taking a victim-survivor-centred lead role in case coordination, and how shared case management plans with clear roles and responsibilities can be documented and reviewed to keep outcomes on track.

By the end of the workshop, participants will be able to build and sustain effective service partnerships, contribute confidently to multi-agency case management, and identify referral pathways with both generalist and specialist providers.

Duration: 3 hours

Audience: Practitioners working in specialist family and domestic violence services

If you’re interested in tailored training specific to your organisation and staff, please email us at info@dartinstitute.org.au or complete the contact form

Stay Informed and Empower Change

DART Institute Australia is not a frontline crisis service.

We provide training, education and capability building for workplaces and frontline staff.

If you or someone you know is in immediate danger, please call 000.

For support in Western Australia, please contact:

1800RESPECT – 1800 737 732

National 24/7 sexual assault, domestic and family violence counselling service.

Women’s Domestic Violence Helpline – 1800 007 339
24/7 crisis support, safe accommodation and referrals.

Men’s Domestic Violence Helpline – 1800 000 599
Support for men experiencing or using violence.

Crisis Care Helpline – 1800 199 008
24/7 emergency assistance, child protection, crisis support.

Lifeline – 13 11 14
24/7 crisis support and suicide prevention.

MensLine – 1300 789 978
Counselling for men with family, relationship or emotional concerns.

Kids Helpline – 1800 55 1800
24/7 counselling for young people aged 5–25.

If you need support, please contact one of the services above.

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